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American Facility Care, bulding cleaning, floor cleaning, floor machine, scrubber, Indianapolis, Indiana

Tom Moore

Tom Moore has been a part of the commercial cleaning and facility management industry since 2005.  He co-founded American Facility Care in 2014 with the idea of bringing safety and aesthetics to buildings across central Indiana.  He has an APIC certification in Infection Control and Prevention, and enjoys passing that knowledge on to his team using their exclusive Hygienic Training Method of cleaning.  Tom co-hosts The Cleaning Indy Podcast, and would love a chance to connect with you and perhaps have you as a guest of the show.

How To Handle A Skipped Cleaning Service

Commercial Cleaning /

Listen to “How to handle a skipped service!” on Spreaker. In facility management, cleanliness is a cornerstone of safety, productivity, and satisfaction—especially in environments like daycares, offices, and medical facilities. Yet, one of the most significant frustrations managers face is when cleaning staff fail to show up for scheduled appointments. This issue not only disrupts operations but also adds undue stress to employees who may have to pick up the slack.Let’s explore actionable steps to prevent such scenarios, ensure a smooth partnership with your cleaning contractor, and foster a relationship built on reliability and trust. The Real-World Impact of No-Show Cleaning Staff Consider this: A daycare in Indiana was forced to call in a new cleaning service because their existing contractor repeatedly skipped Friday appointments. This left daycare staff, already exhausted after a long week, scrambling to meet state-mandated cleaning requirements. Tasks like sanitizing restrooms and maintaining hygienic play areas were neglected, creating potential compliance risks and added burdens on an already stretched team.This story isn’t unique. The fallout from unreliable cleaning services can range from minor inconveniences to major legal or health implications. For facility managers, the stakes are high. How to Prevent No-Shows: Steps to Take During the Hiring Process When hiring a cleaning contractor, the initial walkthrough or interview is your opportunity to assess their reliability. Here’s how to make the most of this critical step:1. Ask the Right QuestionsUse the walkthrough as an interview to gauge the contractor’s capability and management practices. Some key questions include: How many buildings do you service? What is your management structure? How often will a supervisor be on-site? What is your process for handling staff call-outs? These questions can help reveal whether the company has the infrastructure to support your facility reliably. 2. Technology as a SafeguardModern cleaning companies often use geofencing technology to track when staff arrive and leave a site. This tool can alert both the contractor and you if someone fails to show up on time. However, the technology is only as effective as the team monitoring it. Be sure to ask: Do you use geofencing or similar technology? Who is responsible for monitoring these alerts? Having a contractor who leverages technology and follows through with proactive responses can make a world of difference. The Role of Contracts in Accountability Verbal agreements are easy to forget, but a well-drafted contract leaves no room for ambiguity. Here’s what to include:Attendance Clauses: Specify how missed appointments will be handled. Will there be a fee deduction for no-shows? Tolerance Limits: Clearly outline how many missed days (if any) are acceptable before reevaluating the contract.Contingency Plans: Require the contractor to document their protocol for quickly dispatching replacements in case of call-outs.A straightforward, transparent contract demonstrates professionalism and ensures that both parties are on the same page. If a contractor provides an overly complex or vague agreement, it may be a red flag. Strengthening Communication: The Key to Success Even with the best technology and contracts in place, effective communication remains the linchpin of any successful partnership. During the walkthrough, observe how well the contractor listens and adapts to your communication preferences. Modes of Contact: Determine whether the contractor prefers texting, calling, emailing, or in-person meetings—and share your own preferences.Proactive Updates: A good contractor should notify you of potential issues, such as delayed staff or scheduling conflicts, before they escalate into problems.Strong communication not only prevents misunderstandings but also lays the foundation for a positive, long-term relationship. What If Problems Persist? Sometimes, despite your best efforts, issues arise. In such cases, follow these steps:Start a Dialogue: Bring up the problem directly with the contractor. Often, open communication can lead to a quick resolution.Revisit the Contract: Refer to your agreement to ensure expectations are being met.Consider Alternatives: If issues persist, it may be time to explore other cleaning service providers. Reliable cleaning services are more than a convenience—they are essential to the smooth operation of your facility. By asking the right questions during the hiring process, leveraging technology, and maintaining clear communication, you can mitigate the risk of no-shows and build a successful partnership with your cleaning contractor.Whether you’re managing an office, daycare, hospital, or warehouse, these strategies will help you stay ahead of potential issues and ensure your facility is always clean, compliant, and welcoming. https://youtu.be/L7Qklg3xXNQ Tom MooreTom Moore has been a part of the commercial cleaning and facility management industry since 2005.  He co-founded American Facility Care in 2014 with the idea of bringing safety and aesthetics to buildings across central Indiana.  He has an APIC certification in Infection Control and Prevention, and enjoys passing that knowledge on to his team using their exclusive Hygienic Training Method of cleaning.  Tom co-hosts The Cleaning Indy Podcast, and would love a chance to connect with you and perhaps have you as a guest of the show.

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greenwood janitorial services

Supporting Greenwood’s Economy with Locally-Trusted Janitorial Services

Nightly Janitorial Services /

As a business owner or manager in Greenwood, maintaining a clean and healthy workspace is crucial not only for the success of your business but also for contributing to the well-being of the local community. This is where American Facility Care (AFC) comes in, providing trusted janitorial services that support both businesses and Greenwood’s economy. Why Cleanliness Matters for Greenwood Businesses Cleanliness in commercial spaces directly impacts customer experience, employee productivity, and public health. Businesses that invest in professional cleaning services demonstrate a commitment to excellence and community well-being. Here’s why this matters specifically in Greenwood: 1. Enhancing Customer Loyalty Greenwood residents value businesses that prioritize their customers’ comfort and safety. Whether you manage a retail store, a healthcare clinic, or an educational institution, spotless facilities are key to leaving a positive impression. Clean spaces encourage repeat business and word-of-mouth referrals, boosting the local economy. 2. Boosting Employee Productivity For Greenwood’s growing industries, a clean and organized workspace is directly tied to productivity. Employees are more motivated and less likely to call in sick when working in a healthy environment. AFC’s janitorial services ensure that your office or facility is consistently clean, promoting a productive workforce. 3. Public Health and Safety Maintaining high standards of cleanliness helps reduce the spread of germs and illnesses, which is essential for Greenwood’s healthcare providers, schools, and senior living facilities. Professional cleaning services play a vital role in safeguarding the health of Greenwood residents. American Facility Care: Greenwood’s Trusted Partner in Cleaning AFC has been serving Central Indiana, including Greenwood, with professional and reliable cleaning solutions tailored to the unique needs of local businesses. Our services go beyond basic cleaning, offering comprehensive solutions that align with Greenwood’s values of community and quality. What Sets AFC Apart? 1. Local Expertise As a locally operated business, AFC understands Greenwood’s community values and the importance of supporting the local economy. By choosing AFC, you’re working with a partner that’s deeply invested in Greenwood’s success. 2. Customized Cleaning Plans Every business is different. AFC provides customized cleaning plans tailored to your specific needs, whether you run a bustling restaurant, a quiet office, or a manufacturing facility. Our flexibility ensures your cleaning services are efficient and effective. 3. Eco-Friendly Practices Sustainability matters to Greenwood businesses and residents. AFC uses environmentally friendly cleaning products and practices that minimize our impact on the environment while ensuring top-notch results. 4. Experienced and Trained Staff Our team is fully trained and equipped to handle the unique challenges of commercial cleaning. From using advanced equipment to following industry best practices, AFC’s staff ensures your facility receives the highest standard of care. Comprehensive Janitorial Services for Greenwood AFC offers a wide range of janitorial services to support Greenwood’s diverse businesses. Here’s a closer look at what we provide: 1. Office Cleaning From regular dusting and vacuuming to deep cleaning carpets and sanitizing workstations, our office cleaning services keep your workspace professional and inviting. 2. Floor Care Whether it’s hardwood, tile, or carpet, AFC specializes in floor cleaning, maintenance, and restoration to keep your surfaces looking like new. 3. Healthcare Cleaning Healthcare facilities in Greenwood trust AFC for meticulous cleaning and sanitation that meets stringent healthcare standards. 4. Educational Facility Cleaning Schools and educational institutions benefit from our expertise in creating a clean and safe environment for students and staff. 5. Post-Construction Cleaning For Greenwood’s growing real estate market, AFC provides thorough post-construction cleaning, ensuring new spaces are ready for occupancy. 6. Specialized Cleaning Services From window washing to pressure washing and odor control, AFC offers additional services to meet every need. Supporting Greenwood’s Local Economy By choosing AFC, you’re not only investing in your business but also contributing to Greenwood’s local economy. Here’s how: 1. Creating Local Jobs AFC employs skilled workers from Greenwood and surrounding areas, creating stable jobs and supporting families within the community. 2. Supporting Local Businesses Our services help other Greenwood businesses thrive by ensuring they have clean and professional spaces to operate and welcome customers. 3. Encouraging Sustainable Growth AFC’s commitment to eco-friendly practices helps Greenwood maintain its reputation as a community that values sustainability and environmental responsibility. Why Greenwood Businesses Trust AFC Greenwood businesses trust AFC because of our proven track record of reliability, quality, and community engagement. Here’s what our clients say: “American Facility Care has been a game-changer for our office. Their attention to detail and professionalism are unmatched.” – Local Business Owner “The AFC team goes above and beyond to ensure our facility is spotless and ready for our customers every day.” – Retail Manager Partner with AFC Today If you’re ready to enhance your business’s cleanliness and support Greenwood’s economy, partner with American Facility Care today. Contact us at AFC’s Contact Page or call us to discuss your cleaning needs. Together, we can help Greenwood continue to thrive as a clean, healthy, and prosperous community. Tom MooreTom Moore has been a part of the commercial cleaning and facility management industry since 2005.  He co-founded American Facility Care in 2014 with the idea of bringing safety and aesthetics to buildings across central Indiana.  He has an APIC certification in Infection Control and Prevention, and enjoys passing that knowledge on to his team using their exclusive Hygienic Training Method of cleaning.  Tom co-hosts The Cleaning Indy Podcast, and would love a chance to connect with you and perhaps have you as a guest of the show.

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professional cleaning services

Preparing Your Business for Increased Holiday Traffic with Professional Cleaning Services

Commercial Cleaning /

The holiday season brings an influx of customers, bustling activity, and increased foot traffic to businesses across various industries. While this spike in business is exciting, it also presents challenges—particularly when it comes to maintaining a clean and welcoming environment for customers and employees alike. This guide explores why professional cleaning services are essential during the holidays and how American Facility Care (AFC) in Indianapolis can help your business thrive during this busy season. Why Holiday Cleaning Is Essential for Businesses Increased Foot Traffic = More Dirt and Wear During the holidays, retail stores, offices, restaurants, and other establishments experience a surge in visitors. This increased activity brings higher levels of dust, dirt, and debris, which can quickly compromise the appearance and cleanliness of your space. Impress Customers and Boost Reputation First impressions are crucial, especially during the holidays when competition is fierce. A clean and well-maintained environment reflects positively on your brand, encourages repeat business, and leaves a lasting impression on visitors. Enhanced Employee Morale and Productivity A clean workplace isn’t just about appearances; it also affects employee well-being. A clutter-free, hygienic environment contributes to higher morale and ensures that staff can work efficiently, even during the busiest times. Health and Safety Concerns With increased foot traffic comes a higher risk of spreading germs and illnesses. This is particularly important during flu season, which coincides with the holidays. Professional cleaning services can ensure that your business maintains high standards of hygiene, reducing the likelihood of workplace illnesses. Key Areas to Prioritize for Holiday Cleaning Entryways and Lobbies Your entryway is the first area customers see. Mud, slush, and dirt tracked in from outside can make a poor impression. Professional cleaning teams can keep these high-traffic areas spotless and inviting. Restrooms Restrooms are a critical focus area, as they leave a strong impression on visitors. A poorly maintained restroom can deter customers and harm your reputation. AFC’s professional cleaning services include deep cleaning, sanitizing, and restocking supplies. Floors and Carpets Floors take a beating during the holidays. From scuffed hardwood to stained carpets, keeping floors clean requires regular attention. AFC specializes in floor care, including vacuuming, mopping, buffing, and carpet cleaning. Display Areas and Shelves Dust and grime can accumulate quickly on shelves and displays, especially with increased customer interaction. Professional cleaners ensure your merchandise looks its best. Break Rooms and Kitchens Employee areas should also remain clean and hygienic. Regular cleaning of break rooms, including countertops, microwaves, and refrigerators, ensures a pleasant environment for your team. How Professional Cleaning Services Can Help During the Holidays Partnering with a professional cleaning company like American Facility Care provides numerous benefits during the holiday season: 1. Customized Cleaning Plans Every business has unique cleaning needs. AFC offers tailored cleaning plans to focus on the areas that matter most to your operation. 2. Flexible Scheduling Holiday hours can be unpredictable. Professional cleaners can work around your schedule, providing services before or after business hours to avoid disrupting customers and employees. 3. Expertise and Equipment Professional cleaners use industry-leading techniques and equipment to ensure thorough results. From eco-friendly cleaning products to advanced sanitization tools, AFC is equipped to handle all your cleaning challenges. 4. Cost-Effective Solution Outsourcing your cleaning needs is often more cost-effective than hiring additional staff to handle the workload. AFC’s professional services save time and money, allowing your team to focus on serving customers. Tips for Keeping Your Business Clean Between Professional Services While professional cleaning is essential, maintaining cleanliness during business hours is also important. Here are some tips: Place Mats at Entrances: Reduce dirt tracked inside by using high-quality mats at entry points. Encourage Employees to Pitch In: Provide cleaning supplies for quick spot-cleaning when necessary. Schedule Regular Trash Disposal: Ensure trash bins are emptied frequently to avoid overflow. Stock Sanitizing Stations: Keep hand sanitizer available for customers and employees. Why Choose American Facility Care? Based in Indianapolis, AFC specializes in delivering top-tier cleaning services to businesses in central Indiana. Here’s what sets AFC apart: Comprehensive Services: From floor care to deep cleaning, AFC covers all your holiday cleaning needs. Industry Expertise: AFC serves a variety of industries, including retail, office spaces, healthcare, and education. Customer-Centric Approach: The team works closely with you to develop a plan that meets your specific requirements. Learn more about AFC’s services and how they can support your business this holiday season by visiting our website. Professional Office Cleaning Services Preparing your business for increased holiday traffic requires more than just great products and customer service—it also demands a clean and welcoming environment. Partnering with a trusted professional cleaning service like American Facility Care ensures that your space is spotless, hygienic, and ready to impress during the busiest time of the year. Don’t let the stress of holiday cleaning weigh you down. Contact AFC today to schedule your customized cleaning plan and make this holiday season a success. Visit AFC’s website to learn more or request a free consultation.   Tom MooreTom Moore has been a part of the commercial cleaning and facility management industry since 2005.  He co-founded American Facility Care in 2014 with the idea of bringing safety and aesthetics to buildings across central Indiana.  He has an APIC certification in Infection Control and Prevention, and enjoys passing that knowledge on to his team using their exclusive Hygienic Training Method of cleaning.  Tom co-hosts The Cleaning Indy Podcast, and would love a chance to connect with you and perhaps have you as a guest of the show.

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professional office cleaning

How Professional Office Cleaning Services Save Businesses Time and Money

Office Building - Commercial Cleaning Services /

Maintaining a clean and healthy office environment is essential for productivity, employee satisfaction, and creating a positive impression on clients. While some businesses may rely on internal staff or ad-hoc cleaning efforts, professional office cleaning services can deliver measurable benefits that go beyond aesthetics. In this article, we’ll explore how professional office cleaning services can save businesses time and money while boosting overall operational efficiency. The True Cost of a Dirty Office A poorly maintained office can lead to more than just an unpleasant workspace. Dust, dirt, and clutter can cause: Reduced Employee Productivity: Employees working in cluttered or dirty environments report lower levels of focus and higher stress levels. Increased Sick Days: Poor sanitation contributes to the spread of illness, leading to frequent absenteeism. Negative Client Impressions: A dirty office can tarnish your business’s reputation and potentially deter prospective clients. Higher Maintenance Costs: Over time, neglected spaces require more expensive deep cleaning or even repairs. Investing in professional cleaning services ensures these issues are mitigated, leading to long-term savings and improved workplace efficiency. Time-Saving Benefits of Professional Cleaning Services 1. Streamlined Cleaning Schedules Professional cleaners operate according to a schedule tailored to your business needs. Whether it’s daily cleaning, weekly deep cleaning, or specialized services, outsourcing cleaning eliminates the hassle of organizing and supervising in-house efforts. Less Staff Supervision: Managers save time by not having to oversee cleaning tasks. Focus on Core Business Activities: Employees can concentrate on their responsibilities without being diverted by cleaning-related concerns. 2. Faster, More Efficient Cleaning With specialized tools, products, and expertise, professional cleaners can accomplish tasks faster and more thoroughly than untrained staff. Use of Advanced Equipment: Industrial vacuums, floor scrubbers, and eco-friendly cleaning agents ensure efficiency. Expert Knowledge: Professional teams understand the best techniques to clean surfaces, prevent damage, and remove tough stains. 3. Reduced Employee Downtime A clean workspace minimizes disruptions caused by clutter or poorly maintained equipment. Additionally, fewer sick days mean employees spend more time at work, enhancing overall productivity. Cost-Saving Advantages of Professional Cleaning Services 1. Avoiding Equipment and Supply Costs By hiring a cleaning service, businesses eliminate the need to purchase and maintain expensive cleaning equipment and supplies. Bulk Discounts: Cleaning companies often buy supplies in bulk, passing savings on to their clients. No Maintenance Costs: Businesses save on equipment repairs and replacements. 2. Prolonging Asset Lifespan Regular cleaning extends the life of office furniture, carpets, and fixtures by preventing dirt buildup and wear and tear. Preserving Flooring: Routine cleaning prevents stains and abrasions on carpets and hard floors. Protecting Technology: Dust-free environments reduce wear on computers and electronics. 3. Reduced Employee Turnover Clean and well-maintained workspaces contribute to higher employee satisfaction, reducing turnover costs such as recruitment and training. 4. Avoiding Penalties or Health Code Violations For industries subject to strict sanitation standards, such as healthcare or food services, professional cleaning ensures compliance with regulations, avoiding costly fines. Additional Advantages of Professional Cleaning Health and Safety Improvements A professionally cleaned office reduces exposure to allergens, bacteria, and viruses, promoting a healthier workforce. Enhanced Professional Image First impressions matter. A spotless office communicates professionalism and attention to detail, which can help secure new clients or partnerships. Customized Cleaning Solutions Professional cleaners provide tailored services to meet specific business needs, such as: Green Cleaning: Using eco-friendly products to minimize environmental impact. Specialized Services: Including window cleaning, upholstery care, and HVAC sanitation. Why Partner with American Facility Care? American Facility Care (AFC) specializes in delivering comprehensive cleaning services tailored to businesses in Indianapolis and surrounding areas. Our experienced team is committed to: Flexible Scheduling: Services that work around your business hours. Quality Assurance: Ensuring every job meets the highest standards. Cost Efficiency: Competitive pricing designed to provide maximum value. By outsourcing your cleaning needs to AFC, you’ll enjoy a cleaner workspace, improved employee morale, and substantial cost savings. FAQs About Professional Office Cleaning Services How much do professional cleaning services cost? Costs vary based on the size of the office, frequency of cleaning, and specific services required. Contact AFC for a free quote tailored to your business needs. Can cleaning services be scheduled outside of business hours? Yes, AFC offers flexible scheduling to minimize disruption to your operations. Do professional cleaners use eco-friendly products? AFC prioritizes environmentally responsible cleaning solutions to promote sustainability. Professional Office Cleaning for Your Business Investing in professional office cleaning services isn’t just about appearances—it’s a strategic decision that saves time, reduces costs, and supports a healthier, more productive workplace. By partnering with a trusted provider like American Facility Care, businesses can focus on their core operations while enjoying the benefits of a spotless and well-maintained environment. To learn more about our cleaning services or to schedule a consultation, visit AFC’s website. Let us help you create a cleaner, healthier workspace that supports your business goals. Tom MooreTom Moore has been a part of the commercial cleaning and facility management industry since 2005.  He co-founded American Facility Care in 2014 with the idea of bringing safety and aesthetics to buildings across central Indiana.  He has an APIC certification in Infection Control and Prevention, and enjoys passing that knowledge on to his team using their exclusive Hygienic Training Method of cleaning.  Tom co-hosts The Cleaning Indy Podcast, and would love a chance to connect with you and perhaps have you as a guest of the show.

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What Happens When Training Your Staff Fails?

Commercial Cleaning /

Listen to “What Happens When Training Your Staff Fails?” on Spreaker. The cleaning industry faces many challenges, especially when it comes to training staff effectively. In this episode, we discuss the importance of a structured training system for cleaning staff to ensure they can handle their tasks efficiently and safely. We explore the seven-step training process that includes written instructions, hands-on demonstrations, and ongoing inspections to guarantee that employees are well-equipped to perform their duties. By implementing a choreographed cleaning routine, we can help staff manage overwhelming tasks and maintain high standards of cleanliness. This podcast is a must-listen for facility managers and contractors looking to improve their cleaning processes and employee training. Tune in to learn how to enhance your cleaning operations and ensure your team is set up for success! https://youtu.be/vRIsUzK0WRA Tom MooreTom Moore has been a part of the commercial cleaning and facility management industry since 2005.  He co-founded American Facility Care in 2014 with the idea of bringing safety and aesthetics to buildings across central Indiana.  He has an APIC certification in Infection Control and Prevention, and enjoys passing that knowledge on to his team using their exclusive Hygienic Training Method of cleaning.  Tom co-hosts The Cleaning Indy Podcast, and would love a chance to connect with you and perhaps have you as a guest of the show.

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